FAQs

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FAQs

We’re here to help – find the answers you need

We understand that accounting and tax can raise many questions, so we’ve compiled answers to some of the most common ones. Whether you’re wondering about our services, compliance requirements, or how we can help your business grow, you’ll find clear, concise information here. If you can’t find what you’re looking for, our team is always happy to help – just get in touch.

Why should I choose TTA to be my accountants?

At TTA we are proud of our efficient service that is tailored made to the specific business or individual. We appreciate that tax is stressful so we promise to always answer your queries promptly within 24 hours.

We have a broad range of experience which will always be able to meet your specific needs.

Our transparent fixed fees also give you peace of mind that you know exactly what you are being charged.

What are your qualifications?

We are an ACCA (Association of Chartered Certified Accountants) qualified firm of accountants. The ACCA is a professional body that examines and regulates accountants on a global basis.

We are also Chartered Tax Advisors (CTA) meaning that we are members of the CIOT (Chartered Institute of Taxation) so we can provide you with the specialist tax advice that your circumstances require.

How do I switch my affairs to you?

All you need to do to is let your previous accountants know that you wish to change accountants and that we will be in touch.

We will then contact your previous accountants to deal with the handover of information.

It’s as simple as that!

Do you offer any guarantees?

We are so confident in our ability to serve your needs that we offer the following guarantees:

All fees are agreed in advance.
All phone calls and emails are responded to in 24 hours.
Regular communications providing progress updates.
Money back if you aren’t 100% happy with the service provided.

If you find a cheaper quote from another Chartered firm of accountants we will match it.

Do you charge for an initial consultation?

All our initial consultations are completely free of charge.

This gives us the opportunity to establish exactly what your needs are and how we can tailor our service around you.

Can you visit me for the initial consultation?

We can visit you for the initial consultation and any subsequent meetings you require.

Still have questions?

We’re here to make accounting and tax simple and stress-free. If you haven’t found the answers you’re looking for, don’t worry – our friendly, approachable team is ready to help. Whether it’s about our services, compliance, or something specific to your business, we’ll provide clear, expert advice tailored to your needs.

Get in touch today, and we’ll guide you every step of the way. At Tanners, no question is too small or too complex.